Info
If you have a question, feel free to email us at info@apeacefulco.com or call us during business hours (Monday thru Friday 9:00am - 5:00pm EST) at 888 PEACE15 (888 732 2315). When inquiring about an order please have your order number handy for reference.

General Information/Customer Service: info@apeacefulco.com
Public Relations:  pr@apeacefulco.com
Issues with this site:  webmaster@apeacefulco.com

Order Fulfillment
When you place an order with Peaceful Company, an invoice is immediately sent to the email address you supplied on the order form. Occasionally an item will be not be in stock; we will notify you via email and give you the next available shipping date. When your order ships you will receive an email confirmation from UPS. We do not charge your credit card until your order is ready to be shipped and, of course, we do not bill you for items that are not available.

Orders received after 1 p.m. eastern time will be processed the next day. Orders received after 1 p.m. eastern time Friday, Saturday, or Sunday will be processed on Monday because UPS does not process orders on the weekend. All orders are delivered Monday through Friday only.

Security
When you shop at Peaceful Company, it is not only a peaceful experience, it is a safe one. We have a Verisign Secure Certificate.

Shipping
Peaceful Company ships to addresses in the 48 States via UPS.

We do not ship to APO/FPO U.S. military addresses or US Post Office Boxes (PO Boxes), Alaska or Hawaii.

All order over $100 qualify for Free Shipping. Please call our offices at 888 732 2315 for all orders that require overnight shipping.

Gift Orders
If you place an order to be sent to someone other than yourself, the recipient will receive the order with a packing slip that does not show dollar total. We will include your email address on correspondence with UPS so you will receive tracking information.

Payment Methods
We accept Visa, MasterCard, American Express, and Discover credit cards, personal checks, and money orders. Payments received by personal check will be shipped after your check has cleared.

If you would like to place an order via check or money order, please send your payment along with your "Ship To" address and phone number to the address below. Don't forget to add the appropriate shipping and tax charges. (Please note: orders placed outside the state of Connecticut require no tax.) A Peaceful Company
PO Box 824
Madison, CT 06443

Tax
A sales tax of 6% is added to all orders shipped to Connecticut addresses.  Sales tax will not be charged on shipments to recipients outside Connecticut. This includes orders placed by Connecticut residents for non-Connecticut residents.

Return Policy 
We will be glad to make an exchange or credit your credit card account for any items that you are not completely happy with.

Items should be returned to A Peaceful Company within 15 days of the shipping date unused and in perfect condition.  Ship prepaid and insured with the package securely wrapped to the following address:

A Peaceful Company
PO Box 824
Madison, CT 06443 We promptly refund your credit card on receipt of the returned items or will exchange the item per your request.  If an exchange is requested, we will credit your credit card on receipt of the returned items and then bill you for the new items when they are ready to ship.

Mailing List
If you place an order, you are automatically added to our Mailing List. If you would not like to be added please send us an email to have your information removed. We not share your personal information with anyone for any reason.

Catalog
At the current time we don't have a full-length catalogue. Our product selection can best be viewed online, where our product stock is constantly updated.

Product Submission
If you would like to submit your products to us for review, please send a non-returnable sample and a wholesale price list to Peaceful Company PO Box 824, Madison, CT 06443. 

Wholesale Ordering
We do not sell wholesale at the present time. We are strictly an online and mail-order retail storefront.

Recycling
All our orders are shipped in recycled cardboard boxes and our shipping peanuts are biodegradable.

Life is COOL. Be Grateful.